Charity Care Program & Support

CPHM is a not-for-profit, tax exempt organization whose charitable purpose is to provide ambulance services to the community. We recognize that, under certain circumstances, we may be called to care for those with limited ability to pay for emergency medical services.

With this in mind, our Charity Care Payment Program allows us the flexibility to offer sliding–scale discounts based on an applicant’s financial need.

If you are applying for our Charity Care Payment Program, please complete our application and mail it to 15 Crossing Blvd., Clifton Park, NY 12065.

Charity care is not available to patients who are able to pay for their care, however arrangements can be made as to the timing of payments, including payment plans. To discuss payment plan options, please contact us at (518) 371-3880.

Additional Resources

Our community is rich with resources. Below you will find some organizations and programs that may be of benefit to you.


The Healthy Capital District Initiative works to increase access to coverage, provides health planning expertise, and supports health prevention programs across the Capital Region.

NYS Certified Navigators Program: Never before have so many people been eligible for insurance subsidies. Insurance subsidies are available for people who make up to 400% above the poverty line. HCDI provide free information and assistance to applicants without pressure or obligation. HCDI staff work directly with individuals to complete applications through the NY State of Health Marketplace and apply for Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans.

HCDI will help you find what insurance coverage is right for you and help you complete the application process. HCDI is a government funded service provider who can address a variety of insurance needs and options.

For faster service, please call ahead to schedule an appointment: (518) 462-7040.

Facilitated Enrollment for Aged, Blind and Disabled Program: HCDI facilitated enrollment staff is trained to help seniors, blind and/or disabled individuals apply for Medicaid programs through the Department of Social Services. Our staff is available to provide home visits or to meet with you at a convenient location to guide you through the application process. Their knowledgeable staff can assist in submitting the required documentation needed.

Serving residents of Albany, Schenectady, Saratoga and Schoharie Counties.

We support applicants for the following insurance programs: Medicaid, Medicare Savings Program, Medicaid Spend down Program, Medicaid Buy-In Program for working Disabled, Assistance with Medicaid for Nursing Homes and other long-term care services

Call (518) 462-1459 for assistance, or visit their website.


2-1-1 is the one number to call to find or give help in Albany, Columbia, Fulton, Greene, Hamilton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, and Washington counties.

2-1-1 is an easy-to-remember telephone number to call for free and confidential community referral that connects callers with resources providing food, shelter, rent assistance, clothing, child care options and other types of community assistance. Trained referral specialists are multi-lingual and available to help individuals find the help they need.

Whatever the need, the 2-1-1 Call Center has the information and expertise to make the right connections. You can also visit there website here.


CAPTAIN Community Human Services supports and empowers people of all ages to reach their goals of personal growth and self-sufficiency. We strengthen communities.

Family Assistance Program: Our Family Assistance Program provides one-time, emergency financial assistance for individuals and families experiencing a hardship or crisis that could leave them without heat, shelter, or other essential needs. Check out this and other programs here.


Mechanicville Area Community Services Center: With the mission of improve the lives of area residents through family support, empowerment, recreation and education, Mechanicville Area Community Services Center is a wonderful resources.

Amongst their many wonderful programs, their Living Well Program, MACSC’s elder care program, can help you age in place with and dignity. We assist many different fields of care including: Applying for assistance programs, Medicaid and Medicare, Retirement and Housing

Find them on their website, or call 518-664-8322.


Community Service Society Community Health Advocates:

Community Health Advocates (CHA) is an innovative resource that helps New Yorkers navigate the complex health care system by providing individual assistance and educational presentations to underserved communities throughout New York State. CHA helps consumers find and navigate health coverage or access low-cost or free care. It also helps consumers solve billing issues, understand health care reform and their health care rights, and so much more.

CHA provides services in more than 10 languages and has access to more than 170 languages through a translation service. For more information about CHA, please visit their website or call the helpline at 1-888-614-5400.