This summer we were so lucky to have two incredible administrative interns onboard! This is their last week before going back to school and we wanted to send them off with a proper Q&A :)

We are thrilled to introduce you to Kerstyn! Kerstyn is not a new face here at CPHM, but definitely a favorite one. She has been volunteering on the ambulance for several years, but quickly jumped at the chance to experience the administrative side of our agency as an intern. In true form, she blew us away with her incredibly insightful perspective, her unbridled ambition, innovative ideas and contagious kindness :)

We asked Kerstyn a few questions about her experience with us, check it out:

Give us 3 adjectives to describe your internship experience at CPHM?
Inspiring, Fulfilling, and Entertaining

What’s something you were surprised to learn through this experience?
I was surprised to learn about the variety of programs CPHM has that benefit the community. Since most of my time here was spent riding in the ambulances, I didn’t have a full picture of what the agency did. This internship allowed me to see how CPHM helps the community in other ways than patient care.

What would a community member be interested in knowing about CPHM?
CPHM is a non-profit organization! We do many things in addition to providing an ambulance service, including community outreach events and American Heart Association classes. If you see us around town, be sure to say hello!

What's one project you worked on that you are most proud of?
I am most proud of the clinical education program I created for our Junior Volunteers and CEIP students. It was great being able to take what I’ve learned over the past few years at CPHM and share that knowledge with younger volunteers.

Did you miss going on calls? Will you go back to volunteering on the rig?
Yes! Seeing the impact that we make on people’s lives is what I miss the most about going on calls. I am going to go back to volunteering on the rig after this internship! I’m planning on volunteering a few shifts before I go back to college in two weeks. :)

What did you love most about that? And what do you think of the providers here at CPHM?
I love going on calls because I am passionate about learning and helping others. The providers at CPHM are all amazing, and they have taught me so much about clinical medicine and patient advocacy. Treating a patient is not just about healing their injuries or curing their illness, it’s about taking care of the person and giving them a voice. Volunteering at CPHM has made a huge impact on my life, and I am confident that it will make me a better provider in the future.

You've been involved with a lot of other community organizations such as CAPTAIN. What's it been like to bridge partnerships with organizations like you did with CAPTAIN'S Peace Camp and CPHM?
I was on the Board of Directors at CAPTAIN Youth and Family Services for two years while I was in high school, and last year I was a counselor at CAPTAIN’s Peace Camp. This summer I had the opportunity to present to Peace Campers about what we do at CPHM, and what to do in an emergency. Making the connection between CAPTAIN and CPHM made me so happy, because both of the organizations have made a big impact on my life. I know how hard both agencies work to make a difference in the community, and it’s great seeing them work together.

What's the most unusual item in your desk drawer?
I always have a pack of Band-Aids in my desk in case of emergency! It never fails that I get a paper cut when writing a paper for school, so they’re definitely a necessity for me!

Where do you go to school?
I attend Rochester Institute of Technology in Rochester, NY.

What are you studying?
I am in a Physician Assistant BS/MS program.

What's the number one thing you are most excited about when you get back to school?
I’m most excited about my elective courses this semester. I am taking a class on medical genetics, and continuing my studies in American Sign Language. Both subjects are really interesting to me, and I can’t wait to learn more about them!

What advice would you give to a future intern?
Don’t be afraid to share your ideas! Every person has a unique perspective, and your ideas can inspire great change.

Describe your summer in a gif: